Let Us Help You Get Started!

Make an Appointment for Additional Assistance. Email LivingMemorial@PA103LL.org or call (305) 665-6740 to schedule a help session for assistance with digitization or submitting your content to the Living Memorial.

3 Easy Steps to Add a Tribute or Memory

  1. 1. Sign In / Sign Up (New registrants receive Verification and Welcome emails)
  2. 2. Search for your loved one’s page (Search by name, country, or seat number)
  3. 3. Add content (Click here to watch the how-to video. See guidelines below for detailed specifications and examples)

Living Memorial Guidelines

I. Living Memorial Ideas & Examples

The Living Memorial is a dynamic site that celebrates the unique lives of the victims of the Pan Am 103 terrorist attack against America over Lockerbie, Scotland. It is designed to live in perpetuity, and it will grow as more loved ones contribute content. The Foundation suggests considering materials that highlight milestones and achievements or capture the personality and interests of your loved one. You can share stories, photos, tributes, videos, audio, documents and other tokens of memory.

All submissions should feature, highlight, pertain to the victim. For an example of a Living Memorial, see the page for John Cummock.

II. Content Submission Guidelines

The Living Memorial includes a GALLERY PAGE featuring color headshots of the 270 victims who died in the attack and an INDIVIDUAL VICTIM'S MEMORIAL PAGE for each of the 270 victims where loved ones are invited to share memories / milestones. These guidelines have been developed to display your materials in the best way possible within these pages.

A. Memorial Page Header Guidelines

Headshot, Official Bio, Victim Information, and 4 additional images will appear at the top of each victim’s page.

Headshot Guidelines

The headshot will be used to represent your loved one on the gallery page and as the main image for their individual victim page.

  • Color Photograph
  • Taken as close to December 1988 as possible
  • No sunglasses
  • Prefer focus on head and shoulders; avoid extreme closeup of face
  • If wider shot, must be high-enough resolution to allow cropping to head and shoulders
  • Prefer photo of the person alone
  • If photo includes other people, they must be spaced apart, so the victim can be individually cropped; avoid photos with people very close together, arms around shoulders, etc.
  • Features a close-up of the person’s face, or is high-enough resolution to be cropped to the person’s face
  • Resolution: Min. 500 x 500px wide (prefer 1000px) when cropped to head and shoulders; clear images
  • Format: Digital photo in jpg, jpeg, png, tiff
  • Include date for the photo
Official Biography & Victim Information Guidelines

Loved ones are invited to update biographical information from On Eagles’ Wings.

Biography

Bios are intended to reflect highlights of an individual’s life, passions, background, personality, and accomplishments.

Victim Information
  • Full Name
  • Nationality
  • Date of Birth
  • Seat Number
  • City and State
  • Occupation
Side Images Guidelines (4 Total)
  • Feature victim alone or with others
  • Color or Black & white
  • Include Date
  • Format: Digital photo in jpg, jpeg, png, tiff
  • Resolution: Min. 500x500px wide
How to Submit Headshots & Memorial Page Header

Email your submission to LivingMemorial@pa103ll.org. Requests to update /change this content must be made in writing. Submissions will be reviewed within 72 hours, published within 48 hours post-approval.

B. Memory / Milestone Guidelines

Perpetually share images, memories, write messages, and contribute audio, video, photographs, and other tokens of memory. The following content types may be added to the Living Memorial on an ongoing basis. These memories / milestones will be displayed along a timeline with which visitors to the Living Memorial can interact to learn about your loved one.

1. Photos / Images

Photos may feature favorite memories from the life of your loved one, with others or alone.

Photo Specifications
  • Resolution: At least 500x500 px
  • File Format: jpeg, jpg, png
  • Quantity: Max. 10 per submission
  • Max. File Size: 10MB per photo / image
  • Title & Date: Required
  • Description: Encouraged
  • Features victim alone or with others
  • Color or Black & White

2. Videos

Video submissions may consist of short or edited clips of special moments such as weddings, graduations, recitals, sports games, school plays, and birthday/anniversary celebrations.

Video Specifications
  • File Format: mp4, mov, webm, flv, ogg
  • Quantity: Max. 1 per submission
  • Max. File Size: 100MB
  • Duration: Max. 5 Minutes
  • Title & Date: Required
  • Description: Encouraged
  • Features victim alone or with others

3. Audio

Audio submissions may consist of audio recordings of your loved one or of you speaking directly about them. You may want to share a favorite memory, poem or song.

Audio Specifications
  • File Format: mp3, mp4, m4a, wav, ogg, webm
  • Quantity: Max. 1 per submission
  • Max. File Size: 25MB
  • Duration: Max. 5 Minutes
  • Title & Date: Required
  • Description: Encouraged
  • Pertains to victim

4. Document

Suggested documents can be digitized versions of memorial programs, artwork, letters, cards, newspaper clippings or other items.

Document Specifications
  • File Format: pdf, doc, docx, txt
  • Quantity: Max. 1 per submission
  • Max. File Size: 25MB
  • Total Pages Allowed: 10
  • Title & Date: Required
  • Description: Encouraged
  • Pertains to or features victim

5. Tribute / Short Note

A short note is a brief personal message to your loved one.

Tribute / Short Note Specifications
  • Quantity: Max. 1 per submission
  • Word Count: Mx 500 suggested for tributes; Max. 30 suggested for short notes
  • Title & Date: Required
  • Description: Encouraged
  • Pertains to victim

6. Story / Memory

Write a favorite story or memory.

Story/Memory Specifications
  • Quantity: Max. 1 per submission
  • Word Count: Max. 1000
  • Title & Date: Required
  • Description: Encouraged
  • Pertains to or features victim

7. Poem

Share your loved one’s favorite poem, a poem written about or by your loved one, or a poem you’d like to dedicate to them.

Poem Specifications
  • Quantity: Max. 1 per submission
  • Word Count: Max. 1000
  • Title & Date: Required
  • Description: Encouraged
  • Pertains to or features victim

8. Live Video & Audio

Record video or audio addressing or pertaining to your loved one.

Live Video & Audio Specifications
  • Duration: Max. 3 minutes
  • Title & Date: Required
  • Description: Encouraged
  • Pertains to victim

III. Copyright

You must own or hold all necessary rights (copyrights, permissions, etc.) to all content you submit / upload.

IV. Submission Review and Publication

  • Submissions uploaded directly will be reviewed within 72 hours; published immediately post-approval.
  • Email submissions reviewed within 72 hours; published within 48 hours post-approval.

V. FAQ - Frequently Asked Questions

How do I get started?

Begin by gathering and preparing some of the materials you would like to submit: Review the guidelines. Digitize photos, videos, newspaper clippings. Write down any thoughts you’d like to record or memories you want to highlight.

Then search for your loved one in the Living Memorial, go to their page and proceed to Add Content. You will be asked to create an account.

Do I need an account to submit?

Yes, to submit content online. The first time you add content you will be prompted to create an account. Without an account the Foundation would not be able to contact you if there are questions about your submission. The Foundation must also verify each contributor.

I have print photos, VHS and cassette tapes. How do I submit them?

The Living Memorial is a digital platform, so all materials must be converted. Printed material should be scanned. You may submit photographs of items such as clothing. Your local copy shop and retailers such as Walgreens can assist with this process. Other options include digitization specialists FotoBridge, LegacyBox, and Forever Studios. If you need additional assistance or have questions, please contact us by emailing LivingMemorial@PA103LL.org to make an appointment.

I am not a family member, but I lost a loved one. May I still contribute materials?

Yes. The Foundation welcomes submissions from friends, colleagues, roommates and other loved ones who want to share memories and materials. However, we will rely on next of kin for color headshot updates and official biography updates.

What if I don’t have a color headshot?

Please submit the best image you have available.

Do I have to submit all my content together?

No. You will be able to come back and add content at any time, and the timeline will help keep your content organized by date. However, any photos/images that you would like to be grouped must be submitted all together.

How can I submit new images or updates for the header and bio area?

Family members or the official memory keepers for the victim may submit requests for header photo changes and biographical information corrections via email to LivingMemorial@PA103LL.org.

How do I upload groups of photos that I want to keep together?

You will need to select all of the photos (up to 10) at the same time. This will be easier if they are stored in the exact same folder on your computer.

I submitted memorial materials for my loved one. Why am I not seeing it online?

After you submit your memorial content, the Foundation staff will review your submission. Once approved, it will be posted within 72 hours. This process ensures only appropriate and respectful content is displayed.

If you provided content via email, in person, or via mail, please give the Foundation some additional time to review and prepare your content.

VI. Make an Appointment for Additional Assistance

To schedule a help session to get assistance with digitization or submitting your content to the Living Memorial, please email LivingMemorial@PA103LL.org or call (305) 665-6470.